Role & Responsibilities:
- To perform district ocean export operations and provide all associated documentation.
- Work closely with sales and account managers in order to respond expeditiously to customers’ needs.
- Communicate to customers, carriers and other offices/agents in a quick and thorough manner
- Coordinate bookings and documentation with carriers/co-loaders, shippers and sales responsible person or office.
- Originate documentation with Shipper’s Letter of Instruction (SLI) and/or Letter of
- Credit for accuracy of:
a) shipper/consignee marks and numbers.
b) calculations of weight, volume, dimensions, inland cartage and freight charges/
c) goods description/clauses and delivery terms, and also check Third Party documents for correctness.
d) ensure billing for services is rendered by completing all accounting procedures and data entries properly.
e) documents (both payable and receivable) are completed accurately and forwarded in a timely manner.
- Complete all outbound moves; this includes, but is not limited to, ITs and permits to transfer.
- Obtain all necessary documents and charges prior to releasing freight; to supply sufficient documentation that will accurately verify all carrier invoices before payment approval.
- Trace lost freight and shortages; to follow-up with shipping lines and inform all stations /agents involved of these actions. File preliminary notices of claim.
- Assure that each file contains all its necessary documentation in correct sequence; to notify all parties that payable and receivable documents are completed accurately and forwarded in a timely manner; to develop clear, concise, accurate records that enable the Accounting department to properly credit and bill A/R and A/P.
- Perform cargo tracking with carrier/co-loader to ensure cargo confirmed on board and also confirm on board at transshipment point.
- Complete all tracking and billing milestones as set forth by company guidelines.
- Perform any other duties that may be assigned by the Department Manager/District Manager.
Qualifications:
- Some college or AA degree from an accredited college.
- One - two years minimum experience in F/F Ocean operations processes and procedures.
- Attention to detail, deadline-oriented, dependable, persistence, time management, independent, documentation skills, scheduling and reporting skills.
- Proficient with Cargowise preferred.
- Proven ability to communicate effectively with clients and vendors.
- Customer service oriented.
- Proven ability to suggest and implement corrective actions in case of issues that may arise.
